Cancellation, Refund, Shipping, and Delivery Policy

Cancellation Policy

Service Appointments:

You can cancel or reschedule your service appointment at least 24 hours in advance.Cancellations made within 24 hours of the appointment may incur a cancellation fee.

Product Orders:

You can cancel your product order within 24 hours of placing the order for a full refund.If the order has already been shipped, you may return the product following our refund policy.

Refund Policy

Products:

We offer a 15-day refund policy for product purchases.To be eligible for a refund, the product must be unused, in the same condition that you received it, and in its original packaging.Proof of purchase is required for all refund requests.

Services:

We offer a 7-day refund policy for services purchased on our website.If you are not satisfied with the service, please contact us within 7 days of availing the service to request a refund.Refunds for services are subject to review and approval.

How to Request a Refund:

To initiate a refund, please contact our customer service at [Insert Email Address] or [Insert Phone Number] with your order details and reason for the refund request.Approved refunds will be processed within 7-10 business days to the original payment method.

Shipping and Delivery Policy

Delivery Time:

We aim to deliver products within 7 days of order placement. However, in certain circumstances, delivery may take up to 14 days within Kerala. You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Charges:

Shipping charges are calculated based on the weight of the package and the delivery location. The charges will be displayed at checkout before you complete your order.

Delivery Issues:

If there are any issues with your delivery, such as delays or damage, please contact us immediately at 9946725000 . We will work with our shipping partners to resolve any delivery issues as quickly as possible.